We ship all our products using USPS, UPS and FedEx. For your convenience we provide a tracking # for each order placed with us.
Carriers
Domestic Delivery Costs
We charge per item. For Each item we have a small shipping fee of $5 with the Exception of the Following:
1. Bandanas & Neo-Scarves $3.50
2. Onesies, All Blankets, Capes $7.50
3. Canvas Prints which require additional care. Canvas Prints are $12.95 ea.
Domestic Delivery Estimations
All orders take approximately 7-10 business days to go through our production line. Please allow an additional 3-5 business Days for your order to be delivered.
International Delivery Estimations
All orders take approximately 7-10 business days to go through our production line. Please allow an additional 10-15 business days for your order to be delivered.
Peak Seasons
The times quoted above are estimates, these estimates may see fluctuations during peak buying seasons. We are busiest through October 14 - January 6th & May 31st - Sep 3rd. If you are buying during our peak selling seasons, we encourage you to plan accordingly.
Festival Ready
If you are buying for a festival for your convenience we have provided a festival buying guide of when you should place your order.
Lost/Stolen Packages
We are not responsible or held liable for any packages lost or stolen by the providers we use. It is up to the customer to contact the carrier and fill out all claims and conduct all correspondences. Tetramode only guarantees that your items will be made and will provide you a tracking # to watch for your package. In the event your package is lost/stolen we have provided you useful information to make this unfortunate process easier on you. The chances of your package being lost is rare but if it happens contact us and we will send you all the necessary information to get you started.
Customs/Duty Taxes
We are not Responsible for paying any Duty Taxes or responsible for any packages held by Customs, nor are we responsible for the taxes imparted by your Government. It is up to the customer to make all inquiries regarding these matters.