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Material Quality and Innovation
UV/RGB Reactive: Our clothing changes color under different lighting for a unique and dynamic festival style.
Crystal Clear Printing: Sharp, vibrant prints that bring designs to life with incredible clarity is our speciality
Fade-Resistant: Our printing retains long-lasting color vibrancy that withstands time and exposure to the elements and never fades.
Never Shrinks: We guaranteee our durable fabric will maintain its fit and comfort wash after wash.
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Customer Trust and Satisfaction
10 Years in Business: We've been proudly turning on creatives & festival-goers for over a decade!
Over 2.5k Five-Star Reviews: Explore the strong evidence of customer satisfaction and product excellence.
Reliable Customer Service: Access responsive and helpful support that ensures a positive shopping experience.
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Ethics and Sustainability
Ideal for Summer Festival Weather: Our clothing is designed for outdoor vibes & festivals , we seamlessly blend style and comfort, allowing you to embrace every moment naturally.
Human Made, Not AI: Our Art pieces are handcrafted by artisans, embodying ethical standards and traditional skills.
Recovered from Ocean Pollution Initiatives: All our collections are born from ocean-reclaimed materials, highlighting a commitment to environmental responsibility.
Ordering
How Do I Find My Size
How Do I Find My Size
Discover the perfect fit with our size charts, conveniently located on the product page just below the product title. Alternatively, you can find them here.
What If I Ordered the Wrong Size?
What If I Ordered the Wrong Size?
If you've ordered the wrong size, no need to worry! You can easily exchange it for the correct size by visiting our returns center at the following link: https://www.tetramode.com/pages/help.
Shipping
How Long Do Orders Take?
How Long Do Orders Take?
We love keeping our customers informed about estimated delivery times. For Domestic Orders, we recommend allowing approximately 2 weeks, while for International Orders, please anticipate around 3 weeks. Please keep in mind that these timeframes are approximate and may vary depending on the current order volume. It's noteworthy that receiving your order in less than a week is not uncommon.
During peak buying seasons—Memorial Day to Labor Day and Mid-November to January 7th—these wait times may be extended. We kindly ask you to consider this when placing your order. Rest assured, we will notify you via email once your order is ready to ship.
Do You Offer Expedited Shipping
Do You Offer Expedited Shipping
Regrettably, due to our made-on-demand process, we are unable to offer expedited shipping. If you are ordering for a specific event, we kindly ask that you plan accordingly.
What Countries Do You Ship to?
What Countries Do You Ship to?
If you have a local post office, it means we can ship to you!
Returns & Refunds
What is your Return Policy?
What is your Return Policy?
Enjoy a 31-day window for exchanges and a 7-day period for refunds. For more detailed information, please visit: https://www.tetramode.com/pages/help.
Manufacturing & Materials
How Are Your Clothes Made?
How Are Your Clothes Made?
All textile items are produced on demand. Once you place your order, we input the details into our database. The item is then printed and cut, prepared for our skilled sewers in California to stitch it together. All sewing operations occur in California. The order proceeds to our Quality Control department for a pre-shipment inspection. After successfully passing the QC process, it transfers to our shipping department for final preparations and dispatch toward its ultimate delivery.
Once the package is handed over to the carrier, you can expect a delivery period of up to 5 business days for domestic orders.
Where Are Your Clothes Made?
Where Are Your Clothes Made?
All of our apparel is crafted in Los Angeles, California, showcasing our commitment to quality and local production. Additionally, our polyester textile blends are exclusively produced from recycled plastic bottles, emphasizing our dedication to sustainability.
What Are the Care Instructions for My Clothes?
What Are the Care Instructions for My Clothes?
For optimal care, we recommend washing your apparel in cold water, inside out. It is advisable to tumble dry on low heat or air dry. Avoid using hot water or an iron, as they may cause permanent damage to the fabric. Certain textiles, such as finely woven ones like wool, may develop fabric pills. To maintain a fresh appearance, we suggest using a depiller once a month. Over time, the occurrence of fabric pills will diminish, and depilling will no longer be necessary.
Tracking & Delivery
How Do I Track My Order?
How Do I Track My Order?
We provide tracking information on a daily basis, so there's no need to reach out to request it. Upon receiving the tracking information, you can monitor the status by visiting our Automated Tracking Page, accessible here: https://www.tetramode.com/pages/help.
General Inquiries
What If I Want to Speak to Someone?
What If I Want to Speak to Someone?
We are your guides. Feel free to reach out with any questions, concerns, or feedback. We commit to responding within 48 hours. Please keep in mind that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner as we don't want you feeling alone.