On behalf of the entire team at Tetramode I want to apologize for the chaos and frustration the past few months have been for many of you. For all orders placed between April 27th - July 13th please fill out the form at the bottom of this page if you have not done so already.

If you already filled out the form than you are all set. We have begun to issue refunds/store credits for orders affected by the previous manufacturer disruption.

Over the next couple weeks I will be reaching out to everyone one by one with resolution offers starting with the highest liabilities first and working my way down the ladder until every customer impacted by this temporary disruption is made whole.

The thoroughness of this process will be somewhat time consuming as it will be a one on one process but just know that the major hurdle that was preventing us from getting to this point has been overcome and we can now begin to move forward with standard business operations.

IMPORTANT: Please do not keep sending messages to us after you filled out the form all questions and details can be covered when I reach out to go over every detail regarding your order.
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What this process will look like:

• Recreation of the product if it's not in our new catalog. (Over 600 Products and 17 product types were lost during this incident)
• Shipping Address confirmation
• Investigation on chargeback & shipping status if applicable
• Confirming if orders were partially received
• Reconfirm Sizes
• Resolution Offer

We ask everyone to continue to be patient while we move through this process.

Best Regards,
Samuel Farrand / Founder of Tetramode

As many of you know, Tetramode and several other brands that relied on our former manufacturer, Through6, were hit hard with service disruptions from May through mid-July. This nearly wiped Tetramode out. To keep the dream alive, we transitioned to a new manufacturer, rebuilt our entire catalog, and re-committed to the future.

Through this process, we realized something important: Tetramode and Samuel Farrand need to stand on their own. For years we tried to blend both identities into one, but it often caused confusion:

Many Samuel Farrand fans didn’t realize Tetramode was his brand and even thought Tetramode was stealing his art.

Meanwhile, Tetramode fans were less concerned about the artist behind the work and simply wanted psychedelic festival clothing.

So we’re making it simple:

• Tetramode will focus entirely on psychedelic festival clothing and accessories.

• Samuel Farrand will live as its own entity, offering not only Tetramode designs but also the full art experience: art philosophy, art blogs, patterns, tapestries, prints, blankets, and more.

Starting today (8/26/25), Tetramode will be your hub for trippy clothing. If you want the complete Samuel Farrand universe, visit www.samuelfarrand.com

Samuel’s site is still being fine-tuned, but it’s fully functional and ready to shop now. This fall, both Tetramode and Samuel Farrand will launch a massive 25-collection drop to restore classics and expand the catalog to appeal to every psychedelic aesthetic you can think of.

We’re more excited than ever about the future — thank you so much for being part of this journey with us! This last one was major but we overcame and still stand - stronger than ever!

Much Love,
Tetramode

New Orders

All orders placed after July 13th are shipping on schedule within 10 business days through our new production partner.

Legacy Order Backlog

Orders placed between May 1st – July 13th were impacted by the collapse of our previous manufacturer, combined with ongoing chargeback holds. These are what we call our Legacy Order Backlog. They are being resolved gradually as resources free up.

We understand how frustrating this has been for those affected. Please know:

• No one has been forgotten.
  
• Every order in the backlog will be fulfilled.
  
• Updates will continue to be posted here until the backlog is completely cleared.
  

We appreciate your patience while we close this chapter and move forward stronger. 🗝️

On behalf of the entire Tetramode team, I want to directly address the order delays that occurred between May through July, personally apologize for the frustration & inconvenience this has caused and explain exactly what happened. In May, our longtime manufacturing partner, Through6, abruptly relocated their operations from the U.S. to Mexico. We were given only 20 days' notice.

This disruption didn’t just affect Tetramode. It impacted other independent brands, artists, and businesses who also relied on Through6 for fulfillment. Many experienced similar issues with delays, incomplete shipments, and operational breakdowns. It was a large-scale failure that caused major setbacks across the creative apparel space.

Despite being charged for production, a large number of orders were either never fulfilled, significantly delayed, or shipped incomplete. The handful of orders that did ship took far longer than promised.

Throughout this time, we were repeatedly assured that operations would return to normal and that disruptions would be minimal. Based on those assurances, we adjusted our entire product catalog, built over 8 years, to align with their new inventory structure to avoid delays for our customers. That trust was misplaced. Communication became inconsistent, timelines shifted without warning, and customers were left waiting.

After weeks of chasing answers and receiving little to no resolution, we made the hard decision to cut ties with Through6 and migrate our entire production catalog to a new partner, one of the largest and most reliable manufacturers in the United States. We were fully operational again within two weeks.

We have filed chargebacks for the unfulfilled orders and are working through the financial damage caused by the breakdown in service. More importantly, we are doing everything possible to make it right for you.

Here is how we are resolving it

• We have moved all production to a new U.S.-based partner with dependable 7 to 11 day turnaround times

• Affected customers will receive store credit or a full refund

• Our full catalog is back online with improved quality, better consistency, and new designs we are proud of

If you were affected by this, please fill out the form at the bottom of this page so we can take care of you directly.

This situation hit us hard, financially, operationally, and emotionally. It is not easy to say a partner we trusted for nearly a decade let us down like this, but it is the truth. And if there is one thing we owe you, it is the truth.

Tetramode has always been built on creativity, integrity, and community. This chapter tested that foundation, but we are still here, stronger and more focused than ever. Thank you for standing by us.

With respect and determination,
Samuel Farrand
Founder, Tetramode