Laniakea △ Face/Dust MaskAll items are custom made for You! [Learn More]
• 2-Layered Anti-Microbial Micropoly Fabric
• Contoured and Adjustable
• Elastic Construction
• UV/RGB Reactive
• Never Fades
• Never Shrinks
• Made in the USA
Protect your face from harmful air pollutants with Tetramodes exclusive Prana Mask. These Washable & Adjustable Face Masks are ideal for Desert parties, Cycling, Cosplay enthusiasts of for those that want to just protect themselves in public spaces where germs may reside. Our exclusive Prana masks are UV/RGB Reactive and made to never fade.
Note: Product is not intended to be a surgical mask or medical respirator.
Why is there a Delay?
We do not recommend you cancelling and here is why, right now a lot of face mask companies are experiencing high volumes this is not just isolated to just Tetramode. Cancelling your order would just put you at the end of the line of another company, that most likely has a greater number of orders than us. With all things considered if you have already placed an order and waited at least a week you have a greater chance of receiving your order sooner by not cancelling then going with a company that is experiencing similar conditions. If you want to take your chances and cancel we completely understand
When Can I expect the Masks to Arrive?
Please expect to wait up to 20 Business Days or more*. We are working 7 days a week tirelessly striving to get back to our normal production time. We know these are all very important to everyone.
*There was a 965% increase in volume between April 2nd thru April 8th in our store, this excludes other clients which most likely saw a similar surge in sales. This surge of high demand has put manufacturing at a massive delay and is the catalyst for the delay.
How Do I Check my Order Status after Ordering?
If you log in to your account, you can check your order status at any time. Here is the link to do that: https://www.tetramode.com/account/login
My Mask Feels Loose
Once you receive your mask if you are in the rare category of the mask fitting loosely rather than buying a new one, a quick remedy you can do is to use a hair elastic or hair clip to tie it tighter in the back. This should make the mask tighter all in the meanwhile keeping the mask wearing experience comfortable.
Love this mask! Wear it to work and it doesn't hurt my ears and it is super cool!
They are ok. Pretty thick and seem to be solidly made. The colors were relatively vibrant. I'm disappointed in the actual build of the mask. It's the square type that's just bunched together with the ear loops rather than the style that's cut and sewn to better fit your face and nose. Due to their shape they don't sit very well on the face and look like a bunched square. All in all they're ok.
Though our six masks took a lonnnnngggggg time to get here due to Covid, they were SOOOOOO worth the wait. They are of supreme quality, vibrant, comfortable, and extremely well made. The quality positively cannot be beat. Each one is bright and absolutely beautiful as well!!!
I love it! Definitely my favorite Mask because of the design and fits very comfortably.
Will be purchasing more designs and highly recommend 🙏🏽💙🙏🏽
Answers to Our Most Common Questions.
How long Do Orders Take?
How Do I Track My Order?
We send out tracking information daily, you don't ever need to message us asking for this information once you have received tracking info you can watch it's status by visiting our Automated Tracking Page: https://tetramode.aftership.com/
How Are Your Clothes Made?
Where Are Your Clothes Made?
Do You Offer Expedited Shipping?
How Do I Find My Size?
My Order is Lost
What Is Your Return Policy?
Where Do I Send My Return?
All returns need to be processed through our automated Returns Center at the following link: https://tetramode.myreturnscenter.com/ for additional info on returns please visit our Returns page found [here]
What If I Ordered The Wrong Size?
If you ordered the wrong size you will need to go through the Returns center found at the following link: https://tetramode.myreturnscenter.com/
What Are the Care Instructions for My Clothes?
Can't Find Your Answer?
We take pride in what we sell and your satisfaction and feedback is very important to our evolution. We want your buying experience to be simple, if for any reason you are not 100% satisfied with your order we will gladly issue you a refund or exchange. Read below for details:
1. All items must be Unused/Unworn
2. All items must be In Original Packaging
3. All items must be Free of Foreign Smells
4. All items must be Free of Defects not caused by our error.
5. We have received the request within 7 days of when the item was marked as delivered.
1. Please make sure you have your Order # + email address used to place the order and visit the following link https://tetramode.myreturnscenter.com/
Shipping Your Return
2. Customer Pays Shipping (Non-Refundable)
3. Be Sure to Write your RMA# On the Outside of the Package
Receiving Your Return
2. If your Return is denied you will receive an email stating why and will include further instructions.
2. Refunds are subject to a Non-Refundable 15% Restocking Fee of Retail Value.
3. Refunds are issued on the last calendar day of the month the return was received.
4. Refunds must be post-marked within 7 Days of the Approval Authorization. No Exceptions. Refunds post-marked after 7 Days of Approval Authorization will be issued Store Credit.
5. We are not responsible for lost packages.
6. For returns Past 30 Days up to 45 days a 15% Fee is deducted from your issued Store Credit. Returns after 45 days are not accepted. No Exceptions
Can't Find Your Answer?
If you can't find your answer in this FAQ please don't hesitate to email one of our customer service representatives [Contact Us]
Disclaimer: Some of our asymmetrical patterns may have different placement then what is pictured. This is intentional and is what gives our clothing it's unique one of a kind appearance.