Ancestral: Kene △ Face/Dust Mask
• 2-Layered Anti-Microbial Micropoly Fabric
• Contoured and Adjustable
• Elastic Construction
• UV/RGB Reactive
• Never Fades
• Never Shrinks
• Made in the USA
Protect your face from harmful air pollutants with Tetramodes exclusive Prana Mask. These Washable & Adjustable Face Masks are ideal for Desert parties, Cycling, Cosplay enthusiasts of for those that want to just protect themselves in public spaces where germs may reside. Our exclusive Prana masks are UV/RGB Reactive and made to never fade.
Note: Product is not intended to be a surgical mask or medical respirator.
All orders are made from scratch! Generally this takes about 7-10 Business Days to run through our production line however due to the pandemic it's now taking up to 3 weeks for domestic orders. Expect Delays. We will send you an email with tracking information when it's ready to be shipped.
How Do I Check my Order Status after Ordering?
If you log in to your account, you can check your order status at any time. Here is the link to do that: https://www.tetramode.com/account/login
As with everything else I’ve bought, these masks are top notch quality. The only thing I would change, if possible, would be possibly an adjustable strap/straps. I have a bigger head than a lot of people (lol) so while these are high quality, they’re just not quite big enough for me :( I know this isn’t a problem for most people, I just thought it worth mentioning.
No where did it say It would take 35 days for delivery. I ordered when pandemic started heating up, I spent over 100 on masks, not Like I could just go order more else where.So we waited day by day week by week. They are very nice, high quality stylish masks ,but probably never would have ordered if there was any indication it would have take 35 days to receive. Love the art Love the designs thou
I'm wearing this mask for my essential job with 12 hour shifts. It's the best mask I have found for comfort, fit and function not to mention the styling dope designs. Be patient they take some time to make and ship. I admit I got a bit anxious for my first order but the wait is worth it. I have ordered more. Thanks Sam and Cate for a quality affordable product that has got good compliments on style also.
Answers to Our Most Common Questions.
How long Do Orders Take?
How Do I Track My Order?
We send out tracking information daily, you don't ever need to message us asking for this information once you have received tracking info you can watch it's status by visiting our Automated Tracking Page: https://tetramode.aftership.com/
How Are Your Clothes Made?
Where Are Your Clothes Made?
Do You Offer Expedited Shipping?
How Do I Find My Size?
My Order is Lost
What Is Your Return Policy?
Where Do I Send My Return?
All returns need to be processed through our automated Returns Center at the following link: https://tetramode.myreturnscenter.com/ for additional info on returns please visit our Returns page found [here]
What If I Ordered The Wrong Size?
If you ordered the wrong size you will need to go through the Returns center found at the following link: https://tetramode.myreturnscenter.com/
What Are the Care Instructions for My Clothes?
Can't Find Your Answer?
We take pride in what we sell and your satisfaction and feedback is very important to our evolution. We want your buying experience to be simple, if for any reason you are not 100% satisfied with your order we will gladly issue you a refund or exchange. Read below for details:
1. All items must be Unused/Unworn
2. All items must be In Original Packaging
3. All items must be Free of Foreign Smells
4. All items must be Free of Defects not caused by our error.
5. We have received the request within 7 days of when the item was marked as delivered.
1. Please make sure you have your Order # + email address used to place the order and visit the following link https://tetramode.myreturnscenter.com/
Shipping Your Return
2. Customer Pays Shipping (Non-Refundable)
3. Be Sure to Write your RMA# On the Outside of the Package
Receiving Your Return
2. If your Return is denied you will receive an email stating why and will include further instructions.
2. Refunds are subject to a Non-Refundable 15% Restocking Fee of Retail Value.
3. Refunds are issued on the last calendar day of the month the return was received.
4. Refunds must be post-marked within 7 Days of the Approval Authorization. No Exceptions. Refunds post-marked after 7 Days of Approval Authorization will be issued Store Credit.
5. We are not responsible for lost packages.
6. For returns Past 30 Days up to 45 days a 15% Fee is deducted from your issued Store Credit. Returns after 45 days are not accepted. No Exceptions
Can't Find Your Answer?
If you can't find your answer in this FAQ please don't hesitate to email one of our customer service representatives [Contact Us]
Disclaimer: Some of our asymmetrical patterns may have different placement then what is pictured. This is intentional and is what gives our clothing it's unique one of a kind appearance.